Both hard and soft factors are key aspects of working in companies. If attention is focused on only one or the other, it is impossible to achieve genuine and lasting implementation of projects and measures. In change processes, specifically, both sets of factors must be taken into account from the start of the planning phase: structural and organisational conditions, on the one hand, skills, motivation and relationships, on the other.

Both dimensions are covered by the composition of our team of consultants and the measures we apply. We have focused our attention on the "other" side wherever it has received too little consideration during the planning and implementation of changes.

The experience gained by our consultants in countless change management processes and through working with top management in companies enables us to succeed here: seeing what approaches are the right ones in the specific situation, sensing what forms of intervention can have the greatest leverage at a given point in time.